本期內容簡介
 
Sorry
抱歉就要說出口
 
我一再發現，很多人要道歉都感到很困難，就連我自己都有這種狀況。這種很難為自己的不良行為負起責任的原因之一，是因為做錯事和我們對自己的看法不符：我們都認為自己是合乎倫理道德的人。正因如此，很多人就對道歉避之唯恐不及，視同瘟疫。而根據我的理解，道歉之所以困難的原因，還和我們的驕傲與自我有關。
當我們真誠表示歉意時，就等於把自我從等式中移開，完全誠實與開放。我們在道歉中落實正直誠懇，因為道歉等於承認，我們的行為、或未能做到的行為，和我們心目中希望實現的自我並不相符。

Time and again, I’ve noticed that many of us have a lot of trouble apologizing. I’ve observed this in myself, as well. One reason it’s hard to take responsibility for our bad behavior is because doing wrong is inconsistent with our view of ourselves as ethical people. As a result, many of us avoid apologies like the plague.
What I’ve realized is that difficulties apologizing are tied to pride and ego. When we sincerely apologize, we are taking our egos out of the equation and being honest. We are practicing integrity when we apologize, because we are acknowledging that what we did or failed to do is inconsistent with who we want to be.